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Service Writer
$40k-53k (estimate)
Full Time 3 Weeks Ago
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Multistate Transmission/Milex Complete Auto is Hiring a Service Writer Near Chicago, IL

Duties Include:

  • Greet customers in a timely, friendly and warm approachable manner
  • Contact customer regarding any changes in the estimate or promise time
  • Help keep office clean and organized.
  • Answer phones
  • Assist Center Manager with day to day tasks as needed
  • Promptness and good attendance.
  • Professional personal appearance.
  • Excellent customer service skills and basic computer competencies.
  • Positive, friendly attitude, along with an eagerness to improve.
  • Excellent oral and written communication skills.

Job Description:

  • Schedule service appointments by phone and walk in.
  • Obtain customer and vehicle data.
  • Greet customers in a timely, friendly and warm approachable manner.
  • Provide a complete and accurate written cost estimate for labor and parts.
  • Order parts according to availability and price.
  • Check on progress of repairs throughout the day.
  • Contact customer regarding any changes in the estimate or promise time.
  • Explains cost and time requirements in detail.
  • Gets proper authorization before any additional repairs are performed.
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufactures specifications.
  • Address customer concerns, more info for the tech's the better.
  • Help keep office clean and organized.
  • Promptness and good attendance.
  • Ability to read and comprehend instructions and information.
  • Experience in sales and service.
  • General knowledge of vehicle mechanical operations.
  • Professional personal appearance.
  • Excellent customer service skills and basic computer competencies.
  • Must perform duties and responsibilities in a safe manner.
  • Positive, friendly attitude, along with an eagerness to improve.
  • Excellent oral and written communication skills.
  • Valid driver's license and clean driving record.
  • Speed and accuracy of service a must.

Job Type: Full-time

Pay: Up to $30.00 per hour

Day range:

  • Monday to Friday

Shift:

  • 8 hour shift

Ability to Relocate:

  • Chicago Heights, IL 60411: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$40k-53k (estimate)

POST DATE

04/07/2024

EXPIRATION DATE

08/03/2024

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The job skills required for Service Writer include Customer Service, Customer Contact, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Writer. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Writer positions, which can be used as a reference in future career path planning. As a Service Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer. You can explore the career advancement for a Service Writer below and select your interested title to get hiring information.

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